FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How to contact with us?
  1. Online service: Skype, Whatsapp
  2. Email
  3. Call us without any hesitation
.How to confirm the product quality before placing orders?
  1. We will offer you our products specification standard for your reference.
  2. Free Sample of some products can be sent on request,only need to pay the shipping cost or arrange a courier to us and take the samples.
  3. Send us your products specifications and requests, we will produce for you.
How to make order&payment?

We can accept payment by T/T, Western Union, Escrow, Paypal, L/C

How to pack and storage?
  1. Packing: 1kg/Aluminium foil bag with carton outside.25KG/fiber drum with double PE bags inside.
  2. Storage: Store in cool&dry place, keep away fro light and heat.
How to ship and delivery?
  1. Transit could be DHL,UPS, TNT,FEDEX,EMS. For mass orders, it will be shipped by air or sea.
  2. Depending on your location: For samll order please expect 5-7days by DHL,UPS, TNT,FEDEX,EMS. For mass order please allow 5-8days by Air,20-35days by sea.
Our return service policy

We offer an unconditional, full money back guarantee. If you are not 100% satisfied with our products, return all goods back to us with 60days and we will fully refund your money. No questions asked.

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